CASE STUDIES

The following case studies illustrate the type of work TCG Partners has performed for clients across the healthcare, technology, and business services sectors. Client names are kept confidential.

Healthcare IT

Healthcare IT Transformation

The Challenge

A large healthcare IT services company was experiencing declining margins, operational inefficiencies, and difficulty scaling its delivery model to meet growing client demand.

Our Approach

TCG Partners conducted a comprehensive operational assessment, redesigned the delivery model, and implemented a performance management framework to drive accountability and efficiency.

The Result

The engagement resulted in a 20%+ improvement in operating margins, a scalable delivery model, and a stronger competitive position in the market.

Private Equity

Private Equity Portfolio Optimization

The Challenge

A private equity firm needed to accelerate value creation across a portfolio company in the healthcare BPO space ahead of a planned exit.

Our Approach

TCG Partners provided interim executive leadership, implemented operational improvements, and developed a strategic roadmap to position the company for a successful transaction.

The Result

The company achieved significant EBITDA improvement and successfully completed a strategic transaction at a premium valuation.

Turnaround

Business Turnaround & Stabilization

The Challenge

A mid-market technology services company was facing significant financial and operational distress, with deteriorating client relationships and mounting losses.

Our Approach

TCG Partners led a rapid stabilization effort, addressing immediate cash flow needs, rebuilding client confidence, and restructuring operations to restore profitability.

The Result

The business was stabilized within 90 days, client retention improved significantly, and the company returned to profitability within six months.

Cash Flow

Cash Flow & Working Capital Improvement

The Challenge

A healthcare services organization was experiencing chronic cash flow challenges despite strong revenue growth, limiting its ability to invest in the business.

Our Approach

TCG Partners conducted a detailed working capital analysis, identified root causes of cash flow leakage, and implemented process improvements across billing, collections, and vendor management.

The Result

Days Sales Outstanding (DSO) was reduced by 18 days, freeing up significant working capital and providing the financial flexibility needed to fund growth initiatives.